TERMS AND CONDITIONS

All sessions are subject to the following Terms and Conditions and your acceptance of a session is taken to be confirmation that you have read and accepted the following

PAYMENT

For online sessions payment is to be made by BACs 24 hours prior to the scheduled session. If session fees are not paid the session will be given to someone else.

For face to face sessions the above conditions apply unless cash payment on the day is specifically agreed in advance.

Repeated late payment or failure to communicate will result in your child losing their place.

Travel Charges apply for in person sessions at the student's house charged on the hourly rate to the nearest quarter hour for houses outside of Frimley and Camberley.

ABSENCES

Please do all that you can to avoid cancelling a session. If it is impossible for your child to attend, please give me as much notice as possible so I have time to offer your child’s slot to any other students who can’t make their usual slot that week, or to a ‘Standby student’. Less than 24 hours notice may result in your session being charged.

Notice of absence must be given by e-mail, text or written note.

Please Note: Regular absences may result the students regular slot being given to another student on my waiting list.

NOTICE OF CESSATION OF TUITION

One week either side.

PUNCTUALITY

I endeavour to be on time to all my face to face lessons, but traffic conditions are beyond my control. If it is possible, I will message and advise you of any issues. Your child’s lesson will always be an hour long regardless of how late I may arrive.

For online sessions I will wait up to 15 minutes for a student to logon. If the student fails to do so the lesson fee will be payable in full.

SCHOOL HOLIDAYS

It is assumed that sessions take place regularly in school term time. Holiday sessions are offered, with priority given to Year 11s and A level students.

STANDBY STUDENTS

Standby students are those that do not have regular weekly sessions but take slots that regular students cannot make for whatever reason. There is no guarantee of sessions each term, but I will try to see each child once a half term. Standby students will be the first students to be offered weekly sessions when they become available.

COMMUNICATION

I’m happy to communicate through phone, text, email, WhatsApp, or Facebook. I also have a Facebook page – Beth’s Maths’ Tutoring – where I post relevant information for parents and students.

The above Terms and Conditions are correct as of June 2024 and are subject to change. Any change will be communicated at least one month in advance.

Privacy of my students and their parents' data is very important to me. I only ever use your data for the reasons intended when you give it to me.

For new students, I will collect your name, telephone number, email address and address as I require this information to offer tutoring services. All data collected about students is stored on a password-protected computer.

I will keep any information stored in my records for 3 years since your last contact date. Should you wish to have your data removed earlier than this then please contact me in writing and I will remove all data held about you from my records.

SAFEGUARDING

Students must be properly dressed for all sessions whether face to face or online. No recordings or screenshots should be taken without consent.

Updated June 2024